Are you missing valuable leads?
Statistics show that first-time callers, who don’t yet have a relationship with you, will often call one of your competitors if you fail to answer your phone.
Quality virtual receptionist Services In Australia
You never need to miss a business call again. Service ‘n’ Support offers the opportunity to have your own Virtual Receptionist. Our phone management service is ideal for sole operators, small companies, new businesses and tradies etc.
We will ensure your phone calls are answered quickly, by a professional who is locally based. Your callers will be greeted using your business name and will create the impression that you have a dedicated receptionist. After getting details about the caller and a detailed message, all information will be forwarded to you via email, SMS or web-based portal, as pre-arranged. All connected calls are untimed; therefore your caller can talk for as long as it takes to get sufficient details.
Your ‘virtual receptionist’ can ask the questions you need answered to enable you to give a fast-turnaround on service and advice to your clients.
We Offer Unlimited Time Periods Virtual Reception Services To Suit Your Purposes:
- Need help answering the phone while you’re with a client?
- Want to take a couple of hours off each week and stay away from the phone?
- Planning an overseas trip but don’t know what to do with your business while you’re away?
- Do you get tied up with manual work and can’t always answer the phone?
Service ‘n’ Support will help increase your sales leads, along with your customer service. Approximately 75% of callers hang up if their calls go to voicemail or an answering machine. This rate is even higher for first-time callers who don’t yet have a relationship with your business.