Our Quality Survey Call Solutions
Occasionally, even our most loyal customers don’t want to comment or complain about our products and services, they just go elsewhere. By having a third party run a survey, you will receive honest feedback that you can then act upon. As part of our personalised service, we test and monitor the survey while it’s in progress. We do this by completing 10% to 20% of a campaign, stopping to check the results and discuss them with you, then examine what changes can be made to increase the results, if required.
AdminlinkPlus offers a third party, phone based survey:
- We can ask questions that you can’t ask your clients,
- We can pose the questions to gain valuable feedback that will be useful to the running of your business,
- Our team don’t know the background of your business or the clients’ history, so there are no preconceived ideas.