Our Quality Database Creation And Management System
An up to date, comprehensive database is the foundation of operating a successful business. An existing, neglected database is a waste of valuable resources; maintaining and keeping your contacts up to date is an ongoing process and is vital to ensure continuous client interaction. In less than a day, our team can ensure all your database details are up to date and the information is available for a variety of communications, such as client contact campaigns, mail outs, emailing newsletters and much more.
Call ‘n’ Connect can set up new databases, tailored to your specific demographics. We have access to a variety of programs, from a simple Excel spread sheet, through to the most well equipped systems; there is a program to suit all industries, budgets and needs. We can assist in finding the program that best suits your business. Once established, we utilise multiple options to gain the most current information in both residential and commercial data, to compile a personalised database to suit your needs and required fields. A database that is compiled to your specific needs will be uniform and logical, allowing you to get the most out of the data and to use it efficiently. After being ‘washed’ through the Do Not Call Register, it’s then ready for your client contacts to commence.
Keeping Your databases up to date
The growing reputation of the Do Not Call Register can also encroach on your databases if they’re not kept up to date. The Do Not Call Register was established by the Australian Government in response to community concerns about the increase in unsolicited marketing calls to businesses and individuals. The ACMA (Australian Communications and Media Authority) is responsible for the register under the Do Not Call Register Act 2006.
It’s a secure database where individuals and businesses can register their phone and fax numbers to indicate that they do not want to receive unsolicited calls. However, client calls may be made to individuals who have consented to receiving calls or where consent can be ‘reasonably inferred’ by an ongoing relationship with a certain business. Consent to receive future calls must be recorded on databases or such. Under inferred consent, people who have placed their telephone on the register may still receive calls from a specific business with which they already have an established relationship.
Call ‘n’ Connect adheres to all legal requirements on your behalf this includes the ‘washing’ of all your databases through the Do Not Call Register prior to any client contact calls.