Our Quality Client Contact Management System
Call ‘n’ Connect have procured a professional team of callers, all locally based on the Sunshine Coast. They appear to be calling from your business, as a member of your team; no mention is made of Call ‘n’ Connect. The calls are made following a script that has been personalised to your business and the purpose of the call. You have final approval on all scripts, ensuring your company image is maintained. The outcome of each conversation is recorded with concise notes by the caller.
We Offer Regular Maintenance of Contacts
In a competitive market, it’s too easy for your clients to be enticed away by a competitor. Maintaining regular contact, to offer a new service or product, or even to ask how they are, will make the client feel valued and maximise return business. From time to time, the goal of the contact call may vary to include:
- Generating qualified leads.
- Regaining follow up business from existing clients.
- Gaining invaluable feedback on past service.
- Appointment setting.
- Reinforcing your company image.
- Promoting an event or seminar.
- Promoting a new product or service.
- Or just a general greeting and updating of your database.